Find the answers to our frequently asked questions...
When is Casual Play?
Minii Casual Play runs for ages 1 to 6 on most Saturdays and Sundays at 11:00am to 12:00pm and 1:30pm to 2:30pm. Big Gym Casual Play runs for ages 4 to 10 during advertised school holidays; check the published timetable for session times. Public-holiday hours may differ. The Big Gym hosts birthday parties on weekends and does not offer public walk-in sessions.
When should I arrive for my birthday party?
When arriving for a birthday party, please come 15 minutes prior to your booking time. Please do not come any earlier as this time allows the previous party to clean up and leave the room. If you arrive any later, your play time can be cut short.
Can we go play after eating?
No. With birthday bookings, once you have used your 1 hour play time and have eaten you are not allowed back onto the gym floor. This makes sure our other birthday parties are un interrupted and there are no sick kids on the floor. If you’re looking for extra time, we provide an extra 15 minutes for a price of $50 which entails a coach playing games with the party on our back air floor for 15 minutes. This means that time will come out of your eating time, reducing it to only 45 minutes.
Where can I park?
We have a car park provided at our venue, however in peak times it can get full. In this case, you may park over at our Minii location as overflow but please do not park in other companies car parks.
How do I enrol in Jungle Gym gymnastics?
View class ages, Term 4 times and prices on our Gymnastics page. Choose the relevant class to check enrolment availability:https://junglegym.com.au/gymnastics/
Can I cancel my birthday party booking?
If by unfortunate circumstances, you cannot make it to your booked birthday party you may cancel. If decided less than 48 hours after booking is made, we can provide you with your refund OR a rescheduled booking. If decided after this time frame, we can not guarantee we can give you a refund for your deposit.
Do we need to bring socks?
No. On the Jungle gym floor all children must have no shoes and no socks. This is to prevent slipping on mats and losing socks in the foam pit.
Are decorations and food provided for birthday bookings?
Food and decorations are not included; families bring their own. Your package includes gym play, a party host during play and a party room or eating space. Kitchen facilities differ by room, so check the Party Room Guide before booking.
What equipment do we have in the kitchen?
Our kitchens are equipped with a sink, fridge and freezer, oven, stovetop, air fryer, microwave and kettle.
Where is Jungle Gym located?
Jungle Gym has two venues in Willetton. Big Gym is at 24 Gympie Way. Minii usually uses 18 Roxby Lane; for Minii birthday Rooms 3 and 4, use the 18 Gympie Way entrance. Please check your booking confirmation for the correct entrance.
How is an activity session structured?
Our activity sessions only run during school holidays and is similar to a structured gymnastics class. We start with a warm up and introducing basic gymnastics skills. We then split up into groups and rotate around circuits that demonstrate gym skills such as forward rolls, front tucks, cartwheels, and handstands.
Can I bring a piñata?
No. Please do not bring a piñata to your jungle gym birthday party.
Can I bring a party to Casual Play?
No. Our casual play is strictly free play time, there will be no large group bookings allowed where you can play and eat in a chosen room. If you’re looking for a birthday party please refer to our weekend birthdays on our website.
Can parents go on equipment?
No parents are allowed on the Jungle Gym equipment. This is for safety reasons and includes all inflatables, trampolines and foam pits.
Can I bring my 6 year old to toddler play?
No. Toddler Play is for children aged 1 to 5. Please choose a session suited to your child’s age.
What is the difference between Minii and Big Gym?
Minii is designed for younger children and offers Kindy and Minii Gymnastics, weekend Casual Play and birthday parties. Big Gym offers weekday Toddler Play, older children’s gymnastics, school-holiday Casual Play and birthday parties. The venues have different entrances, so check the activity page and booking confirmation before travelling.
Can we drink alcohol on the premises?
This is a strict NO. Jungle gym is a children’s play centre and therefore we have no tolerance for parents drinking alcohol.
Which party room should I choose?
Choose a party room based on the gym, guest count, layout and accessibility needs. Compare photos, room capacity, prices and entrances in our Party Room Guide:
https://junglegym.com.au/party-guide/
How should I clean up after the party?
We ask that you please begin cleaning up 15 minutes before your party time is expected to end. This entails vacuuming, wiping down tables, cleaning the kitchen and benches and packing away the chairs. Please use the vacuum and cleaning essentials provided to clean your party room.
Do we provide trial classes?
Yes. If you are considering joining our Jungle Gym gymnastics program but are still unsure. Feel free to come on down and pay $25 for a trial class.
What is the standard party package?
Standard birthday packages include one hour of gym play with a host and access to your party room across the two-hour booking window. After play, allow about 45 minutes for eating and 15 minutes for packing up. The price includes up to 18 children; extra children are $10 each, subject to room capacity. A $100 deposit secures the booking, with the remaining balance payable on the day.